Plant-based dairy alternatives: getting past the chalk and the split
Plant milks fail on three sensory faults and one stability fault. All four are formulation problems with known solutions.
Read the article →Sugar in a beverage does four jobs: it sweetens, it provides body, it balances acid, and it lowers water activity. Removing it removes all four. Most failed reduction projects treat it as a sweetness problem alone.
Before reformulating, find out how much reduction your consumer will accept without noticing. In blind testing across most Indian beverage categories, a 15 to 20 percent reduction is typically imperceptible when body is maintained. That is a free win. Beyond that, you are trading.

The first mistake is to replace sugar with a high-intensity sweetener and stop there. The drink becomes thin and the sweetness arrives and leaves too quickly. Restore mouthfeel first, using soluble fibre, small quantities of juice solids, or a bulking agent, then adjust sweetness.
Sugar masks acidity. Remove it and the same citric acid level tastes sharper. Almost every reduction project needs the acid profile re-tuned, often by shifting part of the citric to malic or by lowering total acid slightly.
Lowering sugar raises water activity. A formulation that was microbiologically comfortable at 11 Brix may not be at 6 Brix. Reduction projects must include a fresh microbiological challenge and, frequently, an adjustment to the thermal process or preservative system.
The most successful programmes we have run reduced sugar in two or three steps over eighteen months, each within the consumer threshold, with sensory tracking at every step. The cumulative reduction reached 35 to 40 percent with no measurable loss of repeat purchase. A single large cut, by contrast, is visible on the shelf and in the sales data.
Reduction claims have defined conditions. 'Reduced sugar' requires a specified difference from the reference product, and 'low sugar' and 'sugar free' have absolute thresholds. Decide which claim you are chasing before you decide the target, because the claim sets the number.
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Plant milks fail on three sensory faults and one stability fault. All four are formulation problems with known solutions.
Read the article →The marketing plan is usually thorough. The technical plan is usually a manufacturer's phone number. Here is the rest of it.
Read the article →Labelling errors rarely stop a formulation, but they routinely stop a launch. Here are the seven we correct most often before a pack goes to print.
Read the article →Send the brief, the sample or just the idea. You will speak to a consultant, not a call centre.